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 Terms of Use

Terms of Use

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Last Updated: April 10th, 2025

 

Welcome to MainStreet Immigration Services official website. MainStreet Immigration services, may include affilates including agents, wholly or partially owned subsidiaries, (collectively known as “MainSteeet Immigration Services”, “MainStreet”, “we” “us”, or “our”). By accessing and using our website www.msimm.ca, you agree to be bound by these Terms of Use and all applicable laws and regulations. If you do not agree with any of these terms, please do not use our website or services.

1. Purpose of the Website

This website is intended to provide general information about Canadian immigration processes and the consulting services offered by MainStreet Immigration Services. 

We are not affiliated with Immigration, Refugees and Citizenship Canada (IRCC) or any government body. All immigration decisions are made solely by authorized government agencies.

2. Use of Website

By accessing this website, you agree to:

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  • Use the website only for lawful purposes.
     

  • Not misuse, modify, or attempt to gain unauthorized access to the site or its systems.
     

  • Not copy, reproduce, distribute, or exploit any content for commercial purposes without our written permission.
     

  • Not transmit any malicious code, viruses, or harmful materials.
     

We reserve the right to suspend or block access to the website for anyone who violates these terms.

3. No Legal Advice

The information provided on this website is for general informational purposes only and does not constitute legal advice or establish a formal client-consultant relationship. Users should consult with a licensed immigration professional for personalized advice.

4. Accuracy of Information

While we strive to ensure that the content on this site is accurate and up to date, we make no warranties or representations about the completeness, accuracy, or reliability of the information provided. Immigration laws and policies are subject to change at any time without notice. To ensure you have the latest immigration information, access IRCC’s website at Immigration Refugees and Citizenship Canada website.

5. Intellectual Property

All content on this website—including text, images, graphics, logos, and documents—is the intellectual property of MainStreet Immigration Services and protected by copyright and trademark laws.

6. Payment and Fees

  • Our consultations, require full payment in advance. In addition, clients are require to sign a Retainer Agreement/Terms and Conditions before a consultation is held. 

  • All services offered by MainStreet, requires full payment. Depending on the service render, payment may be made in full before a service is rendered, otherwise, payment would follow a payment schedule. 

  • We do not offer contingency billing - where client only pay when an application is approved or in some case refunded a portion of the fee. Irrespective of the outcome of the application the client is required to pay for a service even when a client is on a payment schedule 

  • Our fees are set and reflect the value, experience, and time involved in delivering professional immigration services.

  • We do not negotiate fees, but discretionary discounts may be offered in certain circumstances, or clients may take advantage of promotions and special offers when available.

  • All fees are clearly communicated before a service is booked, and we are not responsible for any misunderstanding regarding costs once payment has been processed.

  • Government application fees (e.g., IRCC fees) are not included in our service fees unless expressly stated otherwise.

7. Honesty, Fraud Prevention & Client Responsibility

We do not fabricate, manufacture, or falsify documents or information under any circumstances.

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All clients are required to:

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  • Provide truthful, complete, and accurate information during consultations and service delivery.

  • Submit authentic, unaltered, and legally obtained documents.

  • Respond honestly to all questions asked by our consultants.

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Any attempt to submit fraudulent documents or misleading information will result in immediate termination of services without refund and may be reported to the appropriate authorities.

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Clients are fully responsible for the consequences of misrepresentation (this includes failure to answer immigration questions truthfully, or lack of disclosure of information to the consultant) or document fraud, as outlined by Canadian immigration law

8. Third-Party Links

Our website may contain links to third-party websites for your convenience. We do not control or endorse the content of these external sites and are not responsible for their privacy policies, practices, or content.

9. Disclaimer of Liability

To the fullest extent permitted by law:

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  • We disclaim all liability for any loss or damage arising from the use of, or reliance on, any information provided on this site.

  • We do not guarantee that the website will be error-free, secure, or continuously available.

10. Professional Conduct and Communication

We are committed to maintaining a respectful and professional environment. All users interacting with our firm (via website forms, emails, or consultations) must:

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  • Communicate respectfully and professionally.

  • Avoid harassing, abusive, or threatening behaviour.

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We reserve the right to refuse service or block communication from users who violate these standards.

11. Bribery and Ethical Standards

MainStreet Immigration Services operates under strict ethical and professional guidelines.

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  • We do not sell, solicit, or accept bribes under any circumstance.

  • We do not offer to liaise with government officials in any unofficial capacity.

  • Any request for unethical conduct will result in immediate termination of services.

12. Modifications to Terms of Use

We reserve the right to modify these Terms of Use at any time. Changes will be effective once posted on the website. Continued use of the website indicates your acceptance of the updated terms.

13. Governing law

These Terms of Use are governed by the laws of the Province of Ontario Canada, and any disputes shall be resolved under the jurisdiction of Canadian courts.

14. Contact Information

For questions regarding these Terms of Use or our services, please contact us:

Email:hello@msimm.ca 

Phone:647-559-8868

Website: Contact Us

By using this website and/or booking services, you confirm that you have read, understood, and agreed to these Terms of Use.

Adesuwa Obazee

I’m a Regulated Canadian Immigration Consultant (RCIC) and the proud founder of Mainstreet Immigration Services.

Helping people navigate the Canadian immigration system isn’t just my profession—it’s my passion. I genuinely love working with clients from all walks of life, learning their stories, and supporting them through one of the most important journeys of their lives

My vision for Mainstreet Immigration is simple: to be a trusted partner in your immigration journey by combining professionalism, integrity, and care in everything we do.

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